Leading Conversational AI Solution for Collections | Skit.ai

Generative AI-powered Suite of Conversational Solutions for Enterprise. Talk to One of Our Experts

Leverage Generative AI to Boost Live Agent Performance

Resolve every consumer query while reducing agent handling time.

A collection technology ecosystem that orchestrates every recovery effort across multiple channels, enabled by exhaustive integrations, GenAI-powered compliance guardrails, and analytics that empower optimal collection strategies.

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Conversational AI solution for first-party and third-party collections, early-out RCM, auto finance, BPO, banking, and fintech

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Driving
Autonomous
Consumer
Conversations
Globally

100+

Customer Success Stories

1 Billion+

Automated Conversations

$1 Billion+

Accounts Resolved

Trusted by Industry-Leading Businesses

Experience Multichannel Conversational AI in Action

Think Collections. Think Skit.ai.

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Discover Our Multichannel Conversational AI Suite

Empower your consumers to use their preferred communication channels.

Voice AI

Inbound

Eliminate wait times and ensure you never miss a single collection opportunity.

Outbound

Reach and engage all consumers ensuring compliant timing and frequency.

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AI Assistants

SMS, Email, and Chatbot

Real-time automated responses for incremental penetration, enabling to collect more with convenient self-service.

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GenAI-Powered Solution for Collection Challenges

Business Outcomes

Up to

10X

ROI for Inbound

Consistent

100%

Account Penetration

Up to

66%

Reduction in Cost of Outreach

Up to

33%

Containment Rate

Achieve

100%

Resolution Rate with GenAI

Collect more, collect faster, and scale your collection operations!

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Why Skit.ai

Multichannel Collections With End-to-End Automation

Reduce Cost
of Collections

Minimize Live Agent Dependency

Augment Live Agent Productivity

End-to-End Payment Automation

Maximize Account Penetration

Optimize Your Collection Strategy

Explore What
We Can Do for You

See What Our Customers Are Saying

Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date. We chose Skit.ai for its robust technology and understanding of the debt collections space, and we were equally impressed with how responsive and easy to work with the teams was.

Dean Stibbs Director of Information Technology at American Finance

Skit.ai’s Voice AI solution has enabled us to reach a performance level that we could not have imagined before. Our clients are happy with our results, and so are our agents, who no longer have to spend time establishing right-party contact and get to interact with engaged consumers. I can easily say that Skit.ai’s solution has augmented our collection process.

Peter Roberto Jr. Director of Operations at Empire Credit and Collections

Skit.ai has been a game-changer for our collection strategy, as it’s helped us accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s solution, we’ve been excited to be part of the AI transformation of the debt collection industry. Starting from the very first month we adopted it, we were impressed with the number of outbound recovery calls it could initiate and handle simultaneously.

Ken Armstrong President and COO at Creditors’ Discount and Audit Company (CDAC)

Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas. The process of making manual outbound calls for auto finance collections is very inefficient because you need to make many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient.

Russell Warden COO at SameDay Auto Finance

Skit.ai’s technology has proved very effective, breaking even very early and moving beyond it. Their platform smoothly integrated with our payment gateways, effortlessly handled high call volumes, and adhered strictly to compliance standards. Furthermore, the improvements in collections also testify that consumers have begun to prefer conversing with Skit.ai’s Voice AI solution and are becoming habitual in making on-call payments. This is the right step in improving consumer experience as we can now reach them at the right time, with the right message, and make their repayment journey more pleasant.

Anthony Verdicanno President & COO at Transfinancial Companies

We expect our collaboration with Skit.ai will boost our agency’s capabilities, by incorporating the augmented voice intelligence platform into our existing technology infrastructure. We foresee an enhancement in our outreach, augmented agent productivity, improved RPC rates, and, most importantly, a deeper portfolio penetration to boost revenue recovery for our clients.

John A Turnage President of Southern Credit Adjusters

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Entering a New Era of Debt Collections with Conversational Voice AI

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