We believe the future will be led by AI, and our vision is to empower customer service organizations globally with our advanced and unique Conversational AI technology. This vision is driven by an exceptional team spread across various regions, united by our shared values and a strong commitment to excellence.
Founded in 2016, Skit.ai set out to revolutionize customer service interactions, starting with voice technology to simplify conversations between consumers and contact centers. Our proprietary voice solutions quickly gained traction across various industries, reflecting our dedication to disruption and innovation.
Recognizing the evolving landscape of customer interactions, we expanded our offerings to include a suite of multichannel AI solutions, adapting to the changing needs of businesses and consumers.
This strategic expansion enables seamless, multilingual, and personalized interactions across multiple channels such as voice, voicemail, chat, email, and text. Regardless of demographic differences, consumers can engage with your business through their preferred channel. Today, Skit.ai stands as a leader in Conversational AI, driving innovation and setting new standards for customer engagement. Our journey from voice to multichannel AI solutions underscores our commitment to empowering businesses with advanced AI technologies, simplifying consumer interactions, and reaching users through their chosen communication channels. Skit.ai’s platform is preset with all the applicable compliance filters at the federal and state levels, ensuring that outreach times and frequency are programmed to be fully compliant. The platform is compliant with the TCPA, FDCPA, and Reg F, along with data security standards and certifications.
Conversational AI solves every major contact center and collection challenge, from scalability to staffing and cost savings. Our multichannel AI technology has been adopted by leading companies across various industries such as collections, healthcare, auto finance, banking, fintech, insurance, travel, and consumer durables—and the best part is that we’re just getting started.
Be a global leader in artificial intelligence for customer engagement, offering solutions with advanced technology across various communication channels.
Redefining consumer engagement and enriching lives through innovative business solutions for everyday conversations.
We define excellence and encourage each other to produce the best possible output within the constraints.
We commit to offering our team members opportunities to innovate, learn, and acquire new skills every day, from everything they do.
We start with our clients’ goals in mind, regardless of the role we hold. We focus on our clients’ success while acting as stewards of Skit.ai.
We believe that conflict, discussion, and debate are healthy. Ideas win—not the loudest person in the room or those with the highest title.
Skit.ai has been repeatedly acknowledged by business and technology publications and organizations for both our product innovation and the positive workplace culture we foster.
