One Conversation. Multiple Channels.
Meet consumers where they are, offering the convenience they will cherish.
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Skit.ai can help you transform operations by effectively synchronizing all consumer outreach and interactions across channels. Craft a collection strategy powered by GenAI models to maximize your collections at peak cost efficiency.
It can process your entire portfolio in hours, segmenting it into engaged and unengaged accounts and interacting with consumers over the phone in a human-like, intelligent manner. You can tailor the combination of channels and frequency of engagement.
Boost your collections by dialing thousands of AI-powered calls and answering every incoming consumer call.
Engage with consumers in real-time, two-way conversations, enabling complete automation, and reducing both agent involvement and costs.
Engage 24/7 with FDCPA-compliant GenAI powered conversations.
The solution establishes right-party contact and validates the identity of each consumer.
Conversational AI automates PTP from consumers to accelerate the recovery process.
Go live in less than 48 hours with minimal IT integration.
Integrate with any web-based CRMs and payment gateways without any additional effort.
Ready-to-use model requires minimal resources to integrate and launch a campaign.
Skit.ai’s advanced Conversational AI technology is designed with a compliance-first approach. We maintain full compliance with the applicable regulations across voice, text, email, and chat channels. Our platform ensures you stay compliant while enhancing consumer engagement and operational efficiency.
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Some consumers will only respond to a specific channel, such as phone call, SMS, or email. When you use only one channel, you miss out on maximizing engagement and, consequently, miss out on valuable collection opportunities.
Based on past and recent engagements, Skit.ai’s platform identifies the best channel for each individual account. Utilizing this insight, collection agencies and creditors can reduce collection costs by improving the effectiveness of their outreach.
Using a sequence of multiple channels can often yield the best engagement results in the shortest amount of time. This strategy allows you to maximize and expedite your collections.
Using the right message through the right set of channels and in the right sequence can boost engagement by 30%. For example, sending an SMS before a call can create urgency and boost collections.
A multichannel collection strategy enhances collections by enabling consumers to pay using their preferred channel.
There is no need for collections to be a harrowing experience for consumers. On the contrary, you can make it an easy and smooth experience by adding extra layers of convenience with a payment plan and the choice of communication channel.
