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Supercharge Auto Finance Collections with Multichannel Conversational AI

Enabling auto finance and BHPH companies to automate and accelerate collections at scale.

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Skit.ai’s game-changing technology is a scalable and cost-effective solution to reach all of your active customers frequently and effectively.

Collect end-to-end without any agent intervention.

Whether it’s managing inbound communications, automating outreach, facilitating negotiations, or sending timely payment reminders, Conversational AI provides a comprehensive solution that drives better outcomes.

 

Boost collections and reduce
delinquencies at a fraction
of the cost.

Get ahead of the competition with Skit.ai’s Multichannel Conversational AI solution, a platform powered by Generative AI enabling two-way, intelligent conversations with customers. Reach your active borrowers at every stage of the debt cycle for more effective collection results.

Conversational AI is revolutionizing collections by automating thousands of intelligent, personalized calls simultaneously. Our integrated safeguards mitigate compliance risks, while payment features like card-on-file and on-call payments enhance customer convenience. Skit.ai’s virtual agents boost your ROI by handling repetitive calls and empowering your live agents to focus on high-value tasks.

Creating Value at Every Stage of the Cycle

Expedite Collection Cycle

Discover the power of end-to-end automation: reach all of your customers multiple times, improve early-stage cash collections, reduce high-risk delinquencies, and contain borrowers within the DPD 0-14 bracket.

Accelerate your collections by offering your customers a simple and convenient way to pay their loans without involving your live agents.

24/7
Operations
Payment Plan Negotiation
Callback Request Processing
Payment Reminders
Dispute
Capture
On-call Payment Collection

Skit.ai’s compliance-first collection strategy ensures a superior CX delivery in every interaction.

Skit.ai’s platform can be easily integrated with multiple tools and
applications, such as telephony platforms, API and CRM systems,
payment gateways, and messaging tools; all while complying with
the applicable laws and regulations.

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How Conversational AI Transforms the Way You Collect Auto Loan Payments

Scale your account
receivables efforts

Automate outbound and inbound calls with borrowers, maximize account penetration, and accelerate your collection strategy. Voice AI enables you to grow your business at the right pace for you.

Augment your live agents’ efficiency

Use Voice AI as a first line of communication with borrowers so that your live agents can take transfers and focus on high-value accounts.

Make your collections cost-effective

Invest your resources effectively, automating routine processes to focus on the most valuable accounts and interactions.

Solving for three pivotal challenges: cost, speed, and engagement.

Skit.ai enables you to ensure recurring and effective touchpoints with your borrowers at any stage of the delinquency cycle.

Staffing challenges: talent recruitment, retention, and scalability

Lack of customer support during non-business hours and days

Poor agent
bandwidth
utilization

High cost of processing early-stage delinquencies

Minimizing
overall
charge-offs

Improving account penetration and call frequency

Automating inbound and outbound processes

24/7 support
and scalable
outreach

10X
ROI for inbound support
2X
Collections
66%
Reduction in cost of outreach
100%
Account penetration
2X
Boost in connectivity rate
43%
Improvement in collection rate
24/7
Support

Take your first step.

Explore Our GenAI-powered Multichannel
Collections Intelligence Platform

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Case Study

With a 43% increase in collection rate and 68% connectivity rate, SameDay Auto transformed collections with Skit.ai’s Conversational AI solution.

$600K

Monthly On-Call Collections

1.5M

Connected Consumers

28M

Dialed Calls

100+

Client Success Stories

See What Our Customers Have to Say

Skit.ai’s Digital Voice Agent is performing as well as our average collector on the floor. We’ve been telling our peers in the industry that Skit.ai is one of the best ideas we’ve implemented at American Finance to date. We chose Skit.ai for its robust technology and understanding of the debt collections space, and we were equally impressed with how responsive and easy to work with the teams was.

Dean Stibbs Director of Information Technology at American Finance

Skit.ai’s Voice AI solution has enabled us to reach a performance level that we could not have imagined before. Our clients are happy with our results, and so are our agents, who no longer have to spend time establishing right-party contact and get to interact with engaged consumers. I can easily say that Skit.ai’s solution has augmented our collection process.

Peter Roberto Jr. Director of Operations at Empire Credit and Collections

Skit.ai has been a game-changer for our collection strategy, as it’s helped us accelerate and streamline our recovery efforts. As early adopters of Skit.ai’s solution, we’ve been excited to be part of the AI transformation of the debt collection industry. Starting from the very first month we adopted it, we were impressed with the number of outbound recovery calls it could initiate and handle simultaneously.

Ken Armstrong President and COO at Creditors’ Discount and Audit Company (CDAC)

Skit.ai’s Voice AI solution enables us to meet — and exceed — our targets regardless of staffing fluctuations and training gaps, especially in a market as competitive as the auto finance space in Texas. The process of making manual outbound calls for auto finance collections is very inefficient because you need to make many attempts to cover your portfolio. The Voice AI solution connects with thousands of files within minutes, establishes RPC, and engages with the consumers, delivering a curated portfolio to our agents and making their job more pleasant and efficient.

Russell Warden COO at SameDay Auto Finance

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