Generative AI-powered Suite of Conversational Solutions for Enterprise. Talk to One of Our Experts

Collection Orchestration Platform

Synching every collection effort, leveraging insights from every conversation to create the perfect multichannel collection strategy and execution for each account.

Skit.ai’s integrated platform for debt collections is powered by a Large Collection Model (LCM)-based account strategy engine that predicts collection propensity based on consumer demographics and debt details and recommends the best use of each channel to maximize collections while minimizing time and effort.

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Effortless. Automated. Data-Driven.
GenAI-Powered Collections.

Collection Orchestration Platform:
End-to-End Collection Automation, from Strategy to Execution

The Large Collection Model can guide collection agencies and enterprises in executing effective collection strategies by identifying engagement outcomes for each account. The outcome data can help strategize and execute a more personalized plan for each account and deliver a successful collection campaign.

Large Collection Model (LCM)

Build a data-driven collection strategy.

Leverage conversational data to drive your business decisions:

Data insights on who, when, and how for an optimized consumer outreach.

Dashboards for campaign outcomes:

Get a single-screen view of multichannel outreach for each campaign.

Monitor the cost of collection and ROI:

Analyze the cost of collection trends and see the ROI of every campaign or month. Monitor connectivity and containment rates daily.

Consumer segmentation and channel strategy:

Leverage promise-to-pay (PTP) and right-party contact (RPC) rates to optimize your collection strategy.

Collection Orchestration Platform

Create. Configure. Optimize.

Skit.ai’s Generative AI platform powers our suite of Conversational AI solutions, which sync every consumer interaction, retain context across channels, and improve the entire collection journey.

Create Conversations
LLM-Powered Conversational Designs
Voice | SMS | Email | Chat
Configure Engagement
Optimize Strategy and Execution
Optimize channel usage based on outcomes to redefine your collection strategy and boost collections.

The Only Platform That
Optimizes Strategy and Simplifies Execution

  • Strategy engine based on:
    • propensity to pay
    • account segmentation
    • preferred mode of communication
    • utilizing credit
    • conversational history.
  • Outcomes-based strategy reoptimization:
    • monitor campaigns
    • real-time analytics and dashboards
    • trend analysis and reports.
  • Simplifying execution:
    • channels (voice, SMS, email, chat)
    • account
    • message
    • time.
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Collection Orchestration Platform
Executing Seamless Campaigns

Platform Capabilities

LCM-Based Strategic Capabilities

  • Identify Underperforming Consumer Segments
  • Recommend Multichannel Engagement
  • Forecast Revenue and Recovery
  • Re-optimize Strategies With Every Conversation

GenAI-Powered Multichannel Conversation Orchestration

  • Sync multichannel conversations for strategy optimization.
  • Sequence channel-based interactions for better collection results.
  • Converse via multiple channels without losing context.
  • Transition seamlessly from phone calls to SMS to web chats.
  • Enhance CX and expedite collections.

End-to-End Collection Automation

Whether it’s a question about an outstanding debt or a dispute, we automate the entire collection journey—from verifying the right user to collecting payments.

Right-Party Contact (RPC)

Promise-to-Pay (PTP)

Payment Automation

Callback Scheduling

Compliance Filters

  • We are committed to a compliance-first approach and build
    solutions that meet every applicable regulatory requirement.
  • Skit.ai’s platform has built-in compliance filters to meet federal and
    state regulations.

The Skit.ai
Platform Edge

Multichannel Compliance

Skit.ai’s solution combines every channel into one conversational flow for each consumer, ensuring compliance in each interaction.

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Go Live in <48 Hours

Whether you select a specific channel or deploy the full suite of Conversational AI solutions, we’ll help you go live in less than 48 hours. This enables you to start benefiting from our solution right away.

Cutting-edge Technology

With Skit.ai, you can benefit from deploying the most advanced technology in Conversational AI in the collections space. The Generative AI-powered bots are ready to surpass human performance.

Domain Expertise

When it comes to collection-specific conversations, we are not only the industry pioneers but also, by far, the only company focusing primarily on collections. With Skit.ai, you get an unparalleled collection experience.

Minimal IT Lift

We’ve simplified our solution to the core, requiring minimal technical involvement from your end during the implementation phase and beyond.

Success Stories

Be it expanding business,
introducing automation,
or cutting costs, collection
leaders have been seeking
technological solutions to
solve all their challenges.

SameDay Auto automated
inbound and outbound collection
calls to achieve a 43% increase
in the collection rate and a 68%
boost in the connectivity rate.

Download Case Study

UOwn Leasing, a fast-growing
lease-to-own provider, deployed Skit.ai’s solution to achieve a 25X ROI with outreach campaigns led by Conversational AI.

Download Case Study

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