AI-Powered Collection Strategy
Maximize Collection Efficiencies and Reduce Costs
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Implementing a multichannel strategy has enabled industry-leading organizations to drastically reduce the cost of collections.
With Skit.ai, you can automate a large portion of your collections process, significantly reducing agent dependencies. This frees up a lot of your agents’ bandwidth, enabling them to focus on high-value tasks, ultimately boosting collections.
Lower agent involvement leads to lower costs, as staffing is the most expensive cost element in collections. Higher productivity leads to more collections as the team can manage a larger portfolio or churn out maximum collections from the current one.
The cost of collections is much higher when a live agent dials and handles the call. With capabilities at par with a collection agent, with Skit.ai you can reduce the cost of outreach by 66%. Additionally, you will avoid wasting efforts on wrong-party contacts, callback requests, disputes, and so on.
Skit.ai’s GenAI-powered Strategy Engine optimizes the use of multiple channels, maximizing collections with minimal effort and significantly lowering the overall cost per dollar collected.
Day Knight & Associates leveraged Skit.ai’s Multichannel Conversational AI solution to reduce the cost of collections by up to 2/3rds.
