Generative AI-powered Suite of Conversational Solutions for Enterprise. Talk to One of Our Experts

Automating Spoken Conversations with Generative Voice AI

Dial and answer thousands of calls simultaneously with minimal agent involvement and achieve unprecedented scalability.

Customer Support in English and Spanish
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Achieve end-to-end call automation and minimize agent dependency for your enterprise.

Drive Business Growth, Improve Customer Experience, and Reduce Costs

Voice is still the preferred communication channel for faster resolution. Automate your customer support with an infinite team of Voice AI assistants, delivering superior customer experiences, boosting agent productivity, and fueling business growth.

The Ultimate Voice AI Solution for Your Enterprise

Inbound Voice

  • 24/7 availability
  • After-business-hours collection support
  • Answer every call, never missing a collection opportunity
  • Reduce agent dependency
  • No prior express consent required

Outbound Voice

  • Flexible scalability
  • Solve agent scarcity
  • 100% account penetration
  • Optimize agent productivity

Voicemail

Quickly deliver clear messages in natural-sounding voices. Update scripts in seconds to leverage the latest and most effective messaging.

How Voice AI Is Changing Debt Collections Processes Forever

Capabilities

24/7
Support
End-to-End Collection
Automation
Infinite
Scalability
Multiple
Voice Personas
On-Call Payment
Automation
Context-Rich
Live Agent Transfer
RPC and PTP
Automation
Reminder
Calls
Language Switch
Outbound
Return Calls
Easy
Integrations
Analytics and
Reporting

Skit.ai’s Conversational Voice AI Solution Automates Inbound and Outbound Consumer Conversations

Right-Party Contact (RPC)

  • Configurable criteria’s to trigger outbound calls
  • Identifies itself and the collector
  • Authenticates consumer through SSN, DOB, or zip code (either one-step or two-step authentication)
  • Establishes Right-party Contact (RPC)

Promise-to-Pay (PTP) and Payment

  • Captures dispositions
  • Collects payment
    • Live agent-assisted payment
    • Payment via SMS link
    • Add new card details based on user input
    • On-call payment (card on file or card payment)

Agent Transfer

  • Identifies the issue
  • Transfers call to a live agent
  • Facilitates context-based transfers to different numbers
  • Shares the call context with the live agent
  • Consumer’s information
  • Disposition sequence

Next Steps

  • Feeds data to the CRM (customer relationship management) and provides analytics for further action
  • Performs auto-retries, transfers to a live agent, or closes the call with relevant prompts

Scale your collections with Voice AI

2X
Connectivity
2X
Collections
66%
Reduction in cost of outreach
100%
Account penetration

4 Easy Steps to Go Live with Voice AI for Collections

Learn more

Explore What Voice AI Can Do for You

See what your call center and collection savings would look like

Skit.ai is a leader in Voice AI technology for collection businesses across

North America, Canada, and India.

Effortlessly manage high call volumes while strictly adhering to compliance standards.

Boost your collections with Skit.ai’s Conversational Voice AI solution.

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Browse Our Resources Here

Blog

What Is Call Automation and How Can It Impact Debt Collections?

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Blog

How ARM Companies Can Boost Right-Party Contact with Voice AI

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Blog

Are You Still Using an IVR Menu for Debt Collections?

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